Privacy Policy

Privacy Policy

This Privacy Policy (this “Policy”) was developed as an extension of the commitment of Black Opal LLC (“we”, “us” or “our”) to combine the highest-quality products and services with the highest level of integrity in dealing with our customers and partners. It is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us, and to assist you in making informed decisions when using our Site (as defined below). It is important that you take the time to read and understand this Policy so that you can appreciate how we use your personal information. In addition, please review our Terms of Use which govern your use of this Site. This Policy is subject to change, so visitors are encouraged to review this Policy from time to time. We reserve the right to alter, modify, update, add to, subtract from or otherwise change this Policy at any time for any reason or no reason at all. We will post any changes here, and any changes will become effective immediately upon being posted unless we tell you otherwise. Your use of our Site indicates that you have read and accepted our privacy practices, as outlined in this Policy. If you are a resident of the EU or State of California, you may have additional choices regarding your personal data. Click Here.


The Information We Collect.

When you visit our website at (the "Site" or the "Black Opal Website") you may provide us with two types of information: (1) personally-identifiable (or “personal”) information you knowingly choose to disclose that is collected on an individual basis, and (2) website use information collected automatically as you browse our Site. By submitting information to our Site, you consent to its collection and use by us in accordance with this Privacy Policy.

  1. Personally-identifiable Information You Choose to Provide

You do not have to provide personally-identifiable information to access or use the Site. However, to take full advantage of the Site, you may choose to furnish us with personally-identifiable information through the Site. For example, if you register for services, such as our mailing list, or compete transactions, such as purchases, on the Site, you will be asked to provide contact information (such as name, email address, street/mailing address and phone numbers) or payment information (such as your credit card number). We will only collect such information through the Site when you provide it to us voluntarily. Further, the amount of personal information you provide is completely voluntary.

  1. Site Use Information

Our Site utilizes "cookies" and web server logs to collect information about how our Site is used in order to assess how users access and utilize the site. Cookies are text files placed on your hard disk by our web server to store your preferences. Cookies, by themselves, do not tell us your email address or other personally-identifiable information unless you choose to provide this information to us. However, once you choose to provide the personal information, this information may be linked to the data stored in the cookie. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the site might not function if you delete or disable cookies. Cookies cannot be used to run programs or deliver viruses to your computer. THE SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO COLLECT ANY INFORMATION STORED ON THE HARD DRIVE.

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, and time spent at our Site, and the other websites visited just before and just after our Site.

We also may collect certain non-personally identifiable information (i.e., generic information that does not identify you personally) when you visit any of the web pages on our Site, such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.

The Site server may also collect your internet protocol (IP) address information. Your IP address is an identifying number that is automatically assigned to your computer by your internet service provider (ISP). This number is identified and logged in our and/or our service providers' server log files whenever you visit the Black Opal Website, along with the time(s) of your visit(s) and the page(s) that you visited.

We may use a tool called “Google Analytics” or "GA4"to collect information about your use of the Site. Google Analytics or GA4 collects information such as how often users visit this Site, what pages they visit and features they use, and what other website they visited before coming to this Site. We may use the information we get from Google Analytics or GA4 to assess the use of and improve our Site. For more information about the data collected by Google Analytics or GA4, please see its privacy policy at .  You may also prevent your data from being used by Google Analytics by installing the following add-on tool,

How Do We Use The Personally-identifiable Information That You Provide To Us?

We use personally-identifiable information that you provide to us for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Site, new services, and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under standards designed to safeguard the security and privacy of our customers' personally-identifiable information.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

We will use the personally-identifiable information you provide on the Site for the purpose(s) for which you have provided such information, which may include:

  • Responding To Your Inquiries and Fulfilling Your Requests. We may use your personally-identifiable information to respond to your inquiries to Black Opal and to fulfill your requests. For example, contact information you provide may be used to send you information about our products or to contact you regarding a transaction when necessary and to deliver products that you order on the Site. It may also be used to verify a user’s identity. Credit card or other payment information that is collected will be used to charge you for products that you order on the Site.
  • Communicating With You About Our Products And Services. We may use your personally-identifiable information to send you information about specials, new products and services, and other items that may be of interest to you.
  • Personalizing Your Black Opal Website Experience. We may use your personally-identifiable information to personalize your experience on the Black Opal Website, for example, by presenting products and offers that we believe may be of particular interest to you.
  • Sending Administrative Emails/SMS Texts. From time to time, we may use your personally- identifiable information to send you emails: (a) to confirm your registration with the Black Opal Website, (b) to confirm a transaction through the Site, (c) to inform you that we have received and/or to confirm your personally-identifiable information, (d) to provide you with information regarding the Black Opal Website, or (e) to inform you of changes to this Policy, our Terms and Conditions of Use, or our other terms, conditions, or policies ("Administrative Emails" or "SMS texts").

How We Share Your Personally-identifiable Information.

As a general policy, we use personal information and message data for internal purposes only. We do not sell or rent information about you. We will not disclose personal information or message data to third parties without your consent, except: (a) as may be required by law or as we think necessary to protect us or others from injury (e.g., in response to a court order or subpoena, in response to a law enforcement agency request or when we believe that someone is causing - or about to cause- injury to or interference with the rights or property of another); (b) with other persons or companies with whom we contract to carry out internal site operations or our business activities (e.g., fulfilling orders for a product that you have purchased on the Site); and/or (c) with our affiliated companies, as described below.

Sharing Your Personally-identifiable Information with Affiliates.

When you share personally-identifiable information with us, from time to time this information may be shared with our corporate affiliates, in accordance with this Policy. Our affiliates may use and further share this information in the same ways we do. However, if we share your personally-identifiable information with an affiliated company, we require that such company protect the information in a manner that is consistent with this Policy.

Sharing Your Personally-identifiable Information with Third Parties.

If we do share your personal information with a non-affiliated company, to the extent practical, we request that they protect such information in a manner that is consistent with this Policy. Such third-party companies and their websites are not under our control, however, so we cannot guarantee how these non-affiliated companies will use your personal information.


Use and Disclosure Of Non-Personally Identifiable Information.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our Site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze how our Site is used, as well as to offer you products, programs or services. Sometimes we share aggregate information with others, including affiliated companies and non-affiliated companies.

We use cookies as a convenience feature to save you time, to understand how our Site is used, and to improve the content and offerings on our Site. For example, we may use cookies to personalize your experience at our Site pages or recall your specific information on subsequent visits (e.g., to recognize you by name when you return to our Site). We also may use cookies to offer you products, programs or services. You can opt to have your browser reject cookies, but if you do so any personal settings or preferences you may have with respect to the Site will not be saved.

We use your IP address, and the IP addresses of all users, to calculate usage levels on the Site, to help diagnose problems with the Site servers, and to generally administer the Site. Your IP address is or may be used to help identify you, to track activity within our Site and to gather broad demographic information. We also may use IP addresses to communicate with users and, if necessary, to block access by users who fail to comply with our Terms of Use.

What about Websites Linked to Our Site and the Collection of Information by Others?

The Black Opal Site may include links to third-party websites. In addition, the Black Opal Site may offer services that are provided or fulfilled by third parties, such as the Olapic photo uploading feature. When you access third-party websites linked from our Site, or use such services or features, these third parties may obtain personally-identifiable information from you. The information collected from you by these third parties is subject to their privacy practices. Please review such third-party privacy policies or similar terms before proceeding.

We are not responsible for the practices employed by websites that may be linked to or from our Site. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our Site. Please remember that your browsing and interaction on any other website, including sites which have a link from our Site, is subject to that website's own rules and policies. Please read those rules and policies before proceeding.

In addition, the Site may allow you to interact with social media plugins (such as Instagram or Twitter sharing features). Social media websites may receive data when you visit a website, such as the Black Opal Site, that has plugins to the social media website. We do not control the information that is collected, stored or used by social media websites or plugins, and your use of social media websites and their plugins is subject to the particular social media website’s privacy policy.

Supplementing Your Information.

From time to time we may supplement information you give us with information from other sources, such as information validating your address. Thus, information we obtain through our Site may be intermingled with and used in conjunction with information obtained through sources other than the Site, including both offline and online sources.

Our Commitment To Security.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transactions taking place on or through the Site will be encrypted using SSL technology. Despite our use of reasonable measures to protect your personal credit card and other information, no website operator can guarantee security of information transmitted over the Internet, and you transmit any personal information at your own risk.

Please do not send confidential information such as social security or credit card account numbers to us through e-mail or SMS texts as such e-mail or texts may not be secure.

The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a username, password or other login credentials for access to certain parts of our Site, and for all personal information you disclose to us, you are responsible for carefully protecting and keeping this information confidential. We ask you not to share your login credentials with anyone. If you have reason to believe that your interaction with the Site is no longer secure or has been compromised, you must notify us immediately.

Community Tools; Content Shared by Users.

We may, from time to time, make available to you various community tools, such as chat rooms, forums, message boards, and news groups, as well as the ability to post reviews and share photos and other information on or through the Site, including via social media platforms. Please remember that any information that is disclosed in these areas is or may become public information for other users to view and for us to share or use for commercial purposes such as marketing and promotion. For example, from time to time, we may use the content you submit (including your photo, name or screen name if you post it) for promotional purposes, in e-mail newsletters or elsewhere. By using the Site and/or these chat rooms, forums, message boards, news groups, and other community tools, you agree and consent to our collection and use of your submitted content in accordance with this Policy. You should exercise caution when deciding to disclose your personally-identifiable information in these areas, since anyone - not just us - may access and/or make use of publicly posted information.

Accessing and Updating Your Information.

You may review or edit your information in our records by signing into your account. You may also request access to all of your personally-identifiable information that we collect online and maintain in our database by e-mailing

To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

If you wish to update your information in our records, please email our Customer Service department at



Applicable Law

Any and all personal information that you disclose or we collect is subject to the laws of the United States of America, regardless of the country from which your data originates.

Children’s Privacy

We will not knowingly accept personally-identifiable information from anyone under 13 years old. If you are under 13 years of age, please do not send any information about yourself to us.

Do Not Track Disclosure.

Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Our Site does not currently respond to these “do-not-track” signals.

Transfer of Business Assets.

The personally-identifiable information you provide and other information we collect is considered a company asset and may be included among transferred assets if we or our parents or affiliates, or any of their assets, is ever acquired by a third party. We reserve the right to disclose, share and/or otherwise transfer user information, including, without limitation, personally-identifiable information, in connection with a corporate merger, acquisition, consolidation, the sale of substantially all of our assets, or other fundamental corporate change, whatever form it may take.

Changes to this Policy.

Because our business needs may change over time, we reserve the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. Your continued use of the Site following the posting of any changes to this Policy means you accept such changes.

Choice/Opt-Out And Managing Preferences.

You can opt-out of receiving e-mail communications from us (other than certain Administrative Emails) by following the opt-out instructions contained in such e-mails or you may contact us at to change your preferences. Please be aware that we will process your request as quickly as we reasonably can, but it may not be possible to update our systems immediately. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons.

How to Contact Us.

We welcome your questions, comments and/or concerns about this Privacy Policy or about the Black Opal website. To contact us, please e-mail us at

Effective Date: June 2023