Shipping policy
Where in the U.S. does blackopalbeauty.com deliver?
We ship to all 50 U.S. states and the District of Columbia. Please note, we are currently unable to ship to Puerto Rico, the U.S. Virgin Islands and Military or Diplomatic addresses (APO/FPO/DPO).
Does blackopalbeauty.com ship internationally?
No. We do not ship to international addresses, including Canada. Nor do we ship to any U.S. Territories, including Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands and American Samoa.
SHIPPING & HANDLING CHARGES PER ORDER ARE AS FOLLOWS:
| Standard Service (5-9 business days) | Express Service (3-7 business days) | |
|---|---|---|
| Continental US | $6.95 | $16.95 |
| Alaska & Hawaii | $26.95 |
Orders are processed and shipped on business days only, Monday through Friday, with the exception of U.S. Federal Holidays.
Please also note:
- Orders ship via DHL and the estimated number of days to deliver includes processing time (1-2 days).
- Express service requires a signature upon delivery.
- Please verify shipping address entered before submitting order. It is the customer's responsibility to enter the correct shipping information. Orders delivered to the wrong address due to customer's error will not be replaced or refunded.
How do I track my package?
There are two ways to track your package once it has shipped:
- Upon completion of checkout, you may opt-in receive SMS notifications about your order’s delivery status on your mobile phone.
- When your order ships, you will be sent an email notification that will include the order’s tracking number.
What shipping carrier do you use?
DHL is our preferred carrier for Standard Service.
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